Refund policy

Due to the nature of our products, BomBev does not accept returns once an order has been delivered.

Damaged or Incorrect Orders

If you receive a damaged product, defective item, or an incorrect order, please contact us within 48 hours of delivery with your order details and clear photographs of the issue.

Upon verification, we will arrange a replacement or suitable resolution.

Order Cancellations

Orders may be cancelled only before they have been dispatched. Once shipped, orders cannot be cancelled.

Refunds

Approved refunds, where applicable, will be processed to the original payment method within 5–7 business days.

For assistance, please contact us at [Email Address].